Dealer Services – are they worth the money?

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It’s certainly true that vehicles with a full service-history will retain more value than those without, and rightly so, but it’s a commonly-held belief that more value can be added by ensuring that those services are only carried out by recognised dealers.

Here, we explore whether that is actually the case. Dealer services are more expensive; depending on the manufacturer, it’s easily possible to pay at least 50% more for a service from a main dealer. Whilst they will use only genuine parts, is it really worth that premium?

In a word, no. Whilst using genuine parts could have a slight benefit in terms of resale value, there’s no reason you can’t specify this to another service centre, particularly if they’re a specialist in that manufacturer. Besides, in many cases no parts will be replaced at services as they amount to little more than an oil change, and a check & diagnostic. Even where parts are replaced, does it really matter if your wiper blades and bulbs are generic?

As well as being cheaper, independent service agents often offer better quality; dealers often employ junior staff and train them up, with the best then setting out on their own – so chances are your independent is much more experienced and knowledgeable than even the best dealer man.